Cancellation Charges

If the plan is canceled, the following deduction charges will be applied. Package cancellation is divided into two components: Flight and Land. The cancellation policies for each component are outlined below.

For flight cancellations, the refund and charges will be as per the airline’s cancellation policy. Any applicable deductions or refunds will be handled according to the airline’s terms and conditions.

For land package cancellations, if you choose to cancel your trip after booking, the charges will be applied based on the number of days before the trip start date. If you cancel between 30 to 45 days before the trip, there will be no deduction, and you will receive a full refund. If you cancel between 21 to 30 days before the trip, 50% of the total package cost will be deducted. For cancellations between 21 to 14 days before departure, 75% of the total package cost will be deducted. If the cancellation is made within 14 days of the trip start date, 100% of the package cost will be deducted. Additionally, in case of a no-show, no refund will be provided.

If you wish to postpone your travel dates, we offer free postponement; however, any seasonal rate differences will apply and will be communicated accordingly. If you cancel your booking after postponing your dates, all payments made will be forfeited.

Failure to make payments on the scheduled date may lead to the cancellation of the booking with zero refund. If there is an unavoidable situation that may delay your payment, you should inform the management in advance. In case of unforeseen circumstances, we will make every effort to assist, but GreenDot Tour & Travels will not be responsible for any undelivered services.

A delay in final payment upon arrival or as per the scheduled date may result in a halt or termination of services until the payment is cleared. If a traveler tests positive for COVID-19, the cancellation charges will be applied as per the policy mentioned above. Additionally, if any damage is caused to hotels, houseboats, or taxis by the traveler, GreenDot Tour & Travels will not be responsible, and the traveler must compensate directly.