Here is the revised Privacy Policy with “GreenDot Tour & Travels” replacing “Hayaan Holidays” and improved wording:

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Privacy Policy

GreenDot Tour & Travels is committed to protecting the personal information you share with us. We encourage you to read this Privacy Policy carefully to understand how we handle your data. By using our services and website, you consent to the collection, use, and processing of your personal information as described herein. We maintain the confidentiality of your information and ensure that it is processed securely.

We collect, use, and disclose personal information to carry out our business operations, including making and managing travel bookings for our customers. Your data is necessary for us to provide these services, and we have implemented various physical, electronic, and procedural safeguards to protect your privacy. The way we handle your personal information depends on our relationship with you and the purpose for which it is processed.

Types of Personal Information We Collect

Personal information refers to data that can identify an individual. GreenDot Tour & Travels does not generally collect sensitive information such as race, political views, religion, or health details. However, in some cases, we may need to collect specific sensitive information, such as disability access requirements, to offer specialized services.

The type of personal information we may collect includes:

• Name, address, email, and contact details.
• Date of birth.
• Gender.
• Information about your use of our products or services.

Depending on the services you choose, we may also require:

• Government-issued identification (Aadhar Card, PAN Card, or Driving License).
• Passport details.
• Payment details (Credit/Debit card information).

How We Collect Your Personal Information

We collect personal information through various means, including:

• Written forms and online booking platforms.
• Telephone, mobile, and messaging services.
• Websites, social media, and in-person interactions.
• Subscription forms, emails, and customer inquiries.

Information is collected when you purchase a service, modify your booking, request information, or engage with our services in any manner. Additionally, we may gather data from group coordinators managing travel for multiple individuals, provided they have obtained consent from each participant. In some cases, we may also receive information from third-party vendors or travel agents.

Use of Your Personal Information

For travel-related services, GreenDot Tour & Travels serves as the data controller, ensuring compliance with this policy. We also handle your data for marketing activities. By sharing your personal information with us, you consent to its collection, use, and disclosure as described in this policy. If you do not agree with any part of this policy, please refrain from providing your details.

Use of Cookies

1. Our website uses cookies to enhance the user experience. You may choose to allow or disable cookies when you first visit the website.
2. Cookies are small files stored on your device to track usage and preferences. If you wish to block cookies, you can do so via your browser settings.
3. We use Google Analytics to monitor website traffic. Google Analytics may store cookies but does not collect personal information. You can review Google’s privacy policy at http://www.google.com/privacy.html.
4. Third-party vendors may store additional cookies when you interact with referral programs, sponsored links, or advertisements.

Retention of Personal Data

1. We retain personal data only as long as necessary for legal, accounting, and reporting purposes.
2. The retention period depends on the nature of the data, potential security risks, and applicable legal obligations.
3. Some information may be stored beyond account closure for security, fraud prevention, or legal compliance.

Data Protection Measures

GreenDot Tour & Travels takes security seriously. While we strive to protect your data through secure systems, the transmission of information over the internet is never entirely secure. Any data shared online is at your own risk.

Sharing of Personal Information

To improve service efficiency, we may share your data with our parent company, subsidiaries, or associated entities under secure conditions. If GreenDot Tour & Travels undergoes a merger, sale, or restructuring, customer information may be transferred to the appropriate party.

Your details may be shared with service providers such as hotels, airlines, transport services, or other travel suppliers to fulfill your booking. You acknowledge and authorize us to share this information when making a booking. We encourage you to review the privacy policies of these providers, as their data usage is beyond our control. Additionally, we may share data with business partners, including banks, insurance companies, visa consulates, and other travel-related entities.

In compliance with legal obligations, we may disclose personal information when required by law, a court order, or other legal processes.

Collection of Personal Information

We collect personal data in accordance with applicable data protection laws. Information is gathered when you:

• Contact us via phone, email, or social media.
• Visit our website or engage with our services.
• Have a third party make a booking on your behalf.

If someone books travel on your behalf, we assume they have obtained your consent to share your details. If you believe your data has been provided without your consent, please notify us immediately.

We strive to maintain accurate records of your personal information. If any updates or corrections are needed, please inform us promptly. GreenDot Tour & Travels is not responsible for losses due to incorrect or incomplete information provided by you or a third party acting on your behalf.

Social Media Integrations

Our website and mobile apps may use social media features such as “Like” and “Share” buttons. These are operated by third-party platforms (e.g., Facebook, Twitter) and may collect data such as your IP address or website activity. Please review the privacy policies of these third-party providers for more information.

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time without prior notice. Continued use of our services after changes are made indicates your acceptance of the updated terms. We recommend reviewing this policy periodically.

Third-Party Advertisements

Our website may display third-party advertisements. These advertisers may collect data to show relevant ads based on your interests. We are not responsible for the privacy policies of third-party advertisers and encourage you to review their terms before interacting with them.

Sharing of Traveler Photos and Videos

If you voluntarily submit photos or videos of your travel experiences to GreenDot Tour & Travels, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and distribute the content across our platforms. You confirm that you own the rights to any submitted content and that it does not violate any applicable laws.

Security Precautions

We implement strict security measures to protect user data. Secure servers are used to handle account information and transactions. Payments made on our website are processed through trusted gateways such as RazorPay, PayU, and PayTm. Personal data that is no longer required will be securely deleted or anonymized.

Confidentiality

Certain business-related information shared with you may be classified as confidential. You agree not to disclose such information without prior written consent. Similarly, we maintain strict confidentiality of your personal data unless legally required to share it.

Disclaimer

By using our website and services, you accept full responsibility for your online activities. If you do not agree to this policy, we request that you refrain from using our platform.

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